These Terms and Conditions (“Terms”) govern your access to and use of our website, online store. By accessing or using our website, you agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
Products
We currently supply neuDisc, a health supplement product. Product descriptions, images and information are provided to the best of our knowledge. Any health-related information is for general informational purposes and should not replace professional medical advice.
Medical Disclaimer
Neudisc is a dietary supplement and is not a medicinal drug.
- Not a Cure: Statements regarding neuDisc have not been evaluated by the Food and Drug Administration (FDA) or local health authorities. This product is not intended to diagnose, treat, cure, or prevent any disease, including chronic spine or joint conditions.
- Professional Advice: Always seek the advice of a physician or qualified health provider before starting any supplement, especially if you have a pre-existing medical condition, are pregnant, or are taking prescription medications.
- Individual Results: Results may vary. Supplementation should be used as part of a healthy lifestyle and not as a replacement for professional medical treatment or physical therapy.
Product Use & Safety
- Dosage: You agree to follow the recommended dosage instructions provided on the packaging.
- Age Restriction: neuDisc is intended for use by adults. Keep out of reach of children.
- Allergies: Please review the ingredient list carefully. If you experience an adverse reaction, discontinue use immediately and consult a medical professional.
Pricing & Payment
- All prices are stated in Malaysian Ringgit (RM) unless otherwise specified.
- Product prices and availability may change without prior notice. We reserve the right to amend, update, or discontinue any product or service at any time.
- We offer multiple payment options, and all payments are processed securely through our authorised payment gateway(s).
- An order is considered confirmed only after successful payment has been received.
Orders & Acceptance
We reserve the right to:
- Accept or reject any order
- Cancel orders in case of payment issues, stock limitations, suspected fraud, or incorrect pricing
If an order is cancelled after payment, a refund will be issued.
Shipping & Delivery
Delivery terms are governed under our Order & Shipping Policy.
Returns & Refunds
Returns, exchanges and refunds are governed under our Return & Refund Policy.
Limitation of Liability
We are not liable for:
- Misuse or improper handling of products
- Delays caused by courier services
- Any indirect, incidental or consequential losses arising from product use
Intellectual Property
- All branding, logos, text, and graphics related to neuDisc are the exclusive property of the brand and are protected by copyright and trademark laws. Unauthorized use of these materials is strictly prohibited.
Changes to Terms
We may update Terms and Conditions from time to time to reflect changes in our practices or to meet operational, legal, or regulatory requirements. Any updated version will be made available on this website.